From: Ken Blake ([email protected])

On 12/1/2021 11:12 AM, John Pollard wrote:
> On Wednesday, December 1, 2021 at 9:22:51 AM UTC-6, Ken Blake wrote:
>> On 11/30/2021 7:12 PM, John Pollard wrote:
>> > On Tuesday, November 30, 2021 at 4:27:24 PM UTC-6, Ken Blake wrote:
>> >
>> >> I got though to a helpful person yesterday, and he solved mu problem.
>> >> Thanks once more.
>
>> > You're welcome.
>> >
>> > Would you consider letting others know what the problem was and how you solved it?
>
>> It was one of the choices on the UMB web site that was unclear. I can't
>> remember exactly what it was but it was something like "Add the account
>> that had to be changed to "Modify the account."
>
>> Sorry, I wish I could be more specific, but I can't. It probably doesn't
>> matter though; I don't think anyone here has an account with UMB, since
>> nobody but you replied to my message.
>>
>> Their web site is terrible, in my opinion. It's very difficult to
>> navigate the choices and find what you're looking for. I think I
>> shouldn't have to go back there again; at least I hope I don't.
>
> Thanks.
>
> Just to confirm: did you end up being able to download using Direct Connect?


Yes, and I no longer have to have UMB send me a code to enter before I
do. All is well now.

Share |
OSU for UMB Bank... by Ken Blake on Nov 19th 2021, 19:15
Re: OSU for UMB Bank... by John Pollard on Nov 19th 2021, 22:45
Re: OSU for UMB Bank... by Ken Blake on Nov 19th 2021, 23:47
Re: OSU for UMB Bank... by Ken Blake on Nov 22nd 2021, 15:48
Re: OSU for UMB Bank... by John Pollard on Nov 22nd 2021, 16:19
Re: OSU for UMB Bank... by Ken Blake on Nov 22nd 2021, 16:32
Re: OSU for UMB Bank... by Ken Blake on Nov 30th 2021, 22:27
Re: OSU for UMB Bank... by John Pollard on Dec 1st 2021, 02:12
Re: OSU for UMB Bank... by Ken Blake on Dec 1st 2021, 15:22
Re: OSU for UMB Bank... by John Pollard on Dec 1st 2021, 18:12