From: John Pollard (8plus7...)

On Wednesday, December 1, 2021 at 9:22:51 AM UTC-6, Ken Blake wrote:
> On 11/30/2021 7:12 PM, John Pollard wrote:
> > On Tuesday, November 30, 2021 at 4:27:24 PM UTC-6, Ken Blake wrote:
> >
> >> I got though to a helpful person yesterday, and he solved mu problem.
> >> Thanks once more.

> > You're welcome.
> >
> > Would you consider letting others know what the problem was and how you solved it?

> It was one of the choices on the UMB web site that was unclear. I can't
> remember exactly what it was but it was something like "Add the account
> that had to be changed to "Modify the account."

> Sorry, I wish I could be more specific, but I can't. It probably doesn't
> matter though; I don't think anyone here has an account with UMB, since
> nobody but you replied to my message.
>
> Their web site is terrible, in my opinion. It's very difficult to
> navigate the choices and find what you're looking for. I think I
> shouldn't have to go back there again; at least I hope I don't.

Thanks.

Just to confirm: did you end up being able to download using Direct Connect?

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OSU for UMB Bank... by Ken Blake on Nov 19th 2021, 19:15
Re: OSU for UMB Bank... by John Pollard on Nov 19th 2021, 22:45
Re: OSU for UMB Bank... by Ken Blake on Nov 19th 2021, 23:47
Re: OSU for UMB Bank... by Ken Blake on Nov 22nd 2021, 15:48
Re: OSU for UMB Bank... by John Pollard on Nov 22nd 2021, 16:19
Re: OSU for UMB Bank... by Ken Blake on Nov 22nd 2021, 16:32
Re: OSU for UMB Bank... by Ken Blake on Nov 30th 2021, 22:27
Re: OSU for UMB Bank... by John Pollard on Dec 1st 2021, 02:12
Re: OSU for UMB Bank... by Ken Blake on Dec 1st 2021, 15:22